Terms and Conditions

​​Dot Red Online Store Terms and Conditions

Welcome to the Dot Red Online Store! These Terms and Conditions ("Terms") govern your access to and use of our platform, including the purchase of artwork, services, and any other features or functionalities provided through our website. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the platform.

1. General Information

Dot Red operates as an art platform representing emerging and mid-career artists. Our platform facilitates the purchase and sale of original artwork, limited editions, and other artist-related products.

  • Business Entity: Dot Red Inc.
  • Headquarters: Los Angeles, California
  • Contact Information: contact@dotred.co email and phone contact (877) 427-8548

2. Eligibility

To use our platform, you must:

  • Be at least 18 years of age.
  • Have the legal authority to enter into binding agreements.
  • Use the platform in compliance with all applicable laws and regulations.

3. User Accounts

To access certain features, including purchasing artwork, you may need to create an account.

  • Accuracy of Information: You agree to provide accurate, current, and complete information during registration and to update it as needed.
  • Account Security: You are responsible for safeguarding your login credentials. Dot Red is not liable for unauthorized access resulting from your failure to secure your account.
  • Termination: Dot Red reserves the right to suspend or terminate your account at its sole discretion for any reason, including violation of these Terms.

4. Purchasing Artwork

4.1 Representations of Artwork

  • All images and descriptions are intended to represent the artwork accurately. However, slight variations may occur due to display settings or manufacturing nuances.
  • Any dimensions, weights, or materials listed are approximate and for reference only.

4.2 Payment Terms

  • Accepted Payment Methods: Credit/debit cards, PayPal, and other payment methods as listed at checkout.
  • Pricing: Prices are listed in USD and are subject to change without notice.
  • Taxes: Purchasers are responsible for all applicable sales taxes, customs duties, or other fees.

4.3 Order Confirmation

  • Orders are confirmed via email. Dot Red reserves the right to cancel or refuse any order for reasons including but not limited to inventory shortages or pricing errors.

4.4 Shipping and Delivery

  • Processing Times: Orders are typically processed within 30 business days.
  • Shipping Methods: We partner with reputable carriers to ensure safe delivery.
  • International Shipping: Buyers are responsible for any customs fees, duties, or taxes incurred.
  • Risk of Loss: The risk transfers to the buyer upon shipment unless otherwise agreed.

5. Returns, Refunds, and Cancellations

5.1 Return Policy

  • Original artwork is typically non-returnable unless explicitly stated.
  • Limited-edition or non-original items may be eligible for return within [X] days of delivery.

5.2 Refunds

  • Refunds are processed upon receipt and inspection of the returned item.
  • Shipping fees are non-refundable unless the return is due to our error.

5.3 Order Cancellations

  • Cancellations must be requested within 24 hours of purchase for a full refund.
  • Custom or commissioned orders cannot be canceled once production has begun.

6. Intellectual Property

All content on the Dot Red platform, including text, graphics, logos, and images, is the intellectual property of Dot Red or its licensors. You may not reproduce, distribute, or otherwise exploit any content without explicit written permission.

7. Prohibited Activities

Users are prohibited from:

  • Engaging in fraudulent or deceptive practices.
  • Uploading or sharing content that infringes on intellectual property rights.
  • Attempting to disrupt or interfere with the platform’s functionality.

8. Liability and Disclaimers

  • Limitation of Liability: Dot Red is not liable for indirect, incidental, or consequential damages resulting from the use of our platform.
  • No Guarantee: We do not guarantee continuous or error-free access to the platform.

9. Indemnification

You agree to indemnify and hold Dot Red harmless from any claims, damages, or expenses arising from your use of the platform, breach of these Terms, or violation of any law or rights of a third party.

10. Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

10.2 Arbitration

Disputes must be resolved through binding arbitration conducted in Los Angeles, California. You waive the right to participate in class action lawsuits.

11. Changes to Terms

Dot Red reserves the right to modify these Terms at any time. Any changes will be effective upon posting. Continued use of the platform constitutes acceptance of the updated Terms.

12. Contact Us

For questions or concerns about these Terms, please contact us at:

Effective Date: 11.28.2024
Thank you for choosing Dot Red. We are dedicated to empowering artists and bringing exceptional artwork to collectors worldwide.